Privacy Policy

This Privacy Policy describes how Omniwise Tech ("we," "us," or "our") collects, uses, and protects information when you visit omniwise.ca or contact us through our website.

1. Information We Collect

We collect information you provide directly to us, including:

• Name and company name
• Email address and phone number
• The nature of your inquiry
• Any message you send through our contact form

We also automatically collect limited technical information when you visit our site, including your IP address, browser type, and the pages you visit. This information is used solely for security and analytics purposes and is not shared with third parties.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you information relevant to your inquiry
• Improve the operation and content of our website
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Information submitted through our contact form is stored securely in a database hosted in Canada. We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

Our website uses HTTPS (SSL/TLS encryption) for all data transmission. Passwords are never stored and email communications are sent via authenticated SMTP.

4. Cookies

Our website uses a single session cookie strictly necessary for the operation of our contact form (CSRF protection). We do not use tracking cookies, advertising cookies, or third-party analytics cookies. No consent banner is required as we do not use non-essential cookies.

5. Third-Party Services

Our website uses the following third-party services:

• Google Fonts — to load the IBM Plex Sans typeface. Google may log your IP address when fonts are fetched. See Google's Privacy Policy.

We do not use Google Analytics, Facebook Pixel, or any other advertising or behavioural tracking technology.

6. Your Rights (PIPEDA)

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to processing (where applicable)

To exercise any of these rights, contact us at core@omniwise.ca.

7. Data Retention

Contact form submissions are retained for a maximum of 24 months. You may request earlier deletion at any time by contacting us directly.

8. Contact

Questions about this Privacy Policy or our data practices:

Omniwise Tech
Stratford, PE, Canada C1B 1Z9
core@omniwise.ca
+1 (902) 916-9137